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Relieving hardship with housing costs and preventing homelessness

South Holland District Council has a Discretionary Housing Payment (DHP) scheme to help and advise residents in rented accommodation facing short-term housing problems – including the costs of moving, private sector rent deposits, income tapers and housing benefit changes.

DHPs are additional Housing Benefit payments that come from a fund that the Council has discretion in managing.

We use it for:

• Relieving the hardships associated with housing costs;

• Preventing homelessness;

• Alleviating poverty;

• Encouraging South Holland residents to obtain and sustain employment;

• Safeguarding South Holland residents in their homes;

• Helping those who are trying to help themselves;

• Keeping families together;

• Supporting the vulnerable in our communities;

• Helping customers through personal crises and difficult events.

Each case is assessed strictly on its own merits, with all customers receiving confidential equal and fair treatment.

DHP payments can only be awarded where a customer is entitled to Housing Benefit (or the housing element of Universal Credit) and meets the eligibility criteria. When determining a claim, many aspects of a customer’s status are taken into consideration; including any medical conditions, their dependants, income, savings and household expenses.

The Council also works with the local voluntary sector and social landlords to maximise the benefit of DHPs, and to ensure that residents get the support they need.

The DHP scheme should be primarily seen as a short-term emergency fund, not a monthly payment continuing over many years.

All claims for DHP must be made in writing. Application forms are available from the South Holland District Council offices in Spalding or downloadable from https://www.sholland.gov.uk/article/5192/Benefits-Council-Tax-Support.

The helpline phone number is 01775 761161.

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