Gosberton surgery sets out temporary measures to reduce footfall
Gosberton Medical Centre has introduced new procedures for patients in an effort to reduce the risk of transmission of the coronavirus.
The surgery doors are now closed but the triage service and prescription collections remain available, along with some face-to-face appointments.
Repeat prescriptions are to be ordered via telephone or online only, with telephone line open hours extended to 8am-6pm.
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There is also a delivery service in place for prescriptions to be sent to patients who are currently in self-isolation.
Practice manager Dorota Kowynia-Kaczor explained: "Those who need to come to the centre to collect medication are able to do so, but this will be via a window to ensure our staff's safety, and we are asking everyone to keep at least one metre away from the window.
"There is also a reception window where patients who have been asked to come in for a face-to-face appointment will be able to inform our receptionist that they are here.
"On arrival, they should speak to the receptionist at the window and they will then be asked to wait outside in the car park area, while keeping a two metre distance from anyone else, then will be escorted into the centre to the clinician's room via the side door.
"Our patients are brilliant and very understanding of the situation, and we thank them for this."
Patients attending the surgery will be able to remain two metres away from others as staff have measured out space throughout the building.
For further information visit www.gosbertonmedicalcentre.co.uk, Gosberton Medical Centre on Facebook or call 01775 840204.
More by this authorKat Wakefield