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United Lincolnshire Hospitals report good response to video consultations

Video consultations have been running for thousands of patients in Lincolnshire.

United Lincolnshire Hospitals Trust was invited to be part of a pilot programme by NHS England and Improvement.

Since April 2020, more than 5,500 hours of video consultations have taken place with 700 clinicians from across the trust in 50 regular virtual clinics. More than 94% of patients have said they would like to see the service continue.

Boston Pilgrim Hospital (40284259)
Boston Pilgrim Hospital (40284259)

Deputy Chief Executive, Mark Brassington said: “The great news is that during this pandemic our patients are still be able to see their regular doctor and not have their appointment cancelled. It alleviates the stress and expense of coming to one of our hospitals, they just need internet access so they can dial in from anywhere and get the same advice and support.

"We know video consultations are not suitable for all patients and all conditions, but we know from feedback that for some of our patients attending routine appointments in normal circumstances this is much better for them and their busy lives.

“So far the response from both our patients and our teams has been really good. Although we have launched this new system during the pandemic, I really believe this is the future for many of our services whose patients are suitable for video consultations.”

Some patients will still be invited to come in for a face to face appointment where there is a medical reason for them to do so. If you are invited to attend a ULHT hospital for an appointment, please attend wherever possible for the treatment and advice you may need.

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