A Spalding GP practice has been found requiring improvement in the latest round of reports by the Care Quality Commission.
However, Dr D J Corlett and Partners at Beechfield Medical Centre want to reassure patients the rating did not reflect their care.
The CQC said: “Multidisciplinary working was taking place but was generally informal and record keeping was limited or absent.
“There had been no staff appraisals or personal development plans put in place since 2013.”
However, the practice was rated as good for providing caring services. The CQC said: “Data showed that patients rated the practice higher than others for several aspects of care. Patients said they were treated with compassion, dignity and respect and they were involved in decisions about their care and treatment.”
Practice manager Don McGeorge, who was appointed in January 2015 just before the
inspection in February, said whilst many of these deficiencies had been addressed prior to the inspection, it was simply not possible to demonstrate the complete range that was asked for on the day. These have however now all been emplaced and the practice looks forward to the CQC review of its assessment within the next six months.”