Top boss happy at Pilgrim’s progress

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THE TOP boss of south Lincolnshire’s main hospital says there is “clear evidence” that it is improving, after a damning regulator’s report.

Last week the Care Quality Commission (CQC) said more needs to be done to bring care at Boston’s Pilgrim Hospital up to standard, but chief executive Andrew North said he believed most patients received the best possible service.

Mr North said: “I am satisfied that the hospital is improving all the time. It’s much better than it was. I think we can be confident that the programme of work we have put in place shows in a very real way that we are dealing with things.

“The organisation we have is stable, consistent and has determination over time to improve. We have very clear evidence that this is happening.”

Mr North said he thought many of the hospital’s issues in the past have been caused by inconsistent management, but the team which is now in place is dedicated to making improvements.

Andrea Gordon, CQC regional director, said: “United Lincolnshire Hospitals NHS Trust is making improvements. However, we are not satisfied yet that enough has been done to ensure the trust is compliant with the essential standards of quality and safety.

“Pilgrim Hospital remains under CQC’s scrutiny and we will be carrying out further unannounced inspections and reviewing information about the trust to assess its progress in bringing about real and sustainable improvement in patient care.”

Improvements so far include hourly care rounds and a new complaints system.