BOSSES at south Lincolnshire’s troubled hospital have apologised for the standards of care they have offered, but say they were “deeply upset” by the latest report that raises “major concerns” about the way patients are looked after.
A report from the Care Quality Commission (CQC) released last week highlights issues with essential standards relating to the care and welfare of people who use the Boston Pilgrim Hospital – the main hospital for most South Holland patients.
After an earlier inspection in February, the CQC had ordered United Lincolnshire Hospitals Trust (ULHT), which runs the hospital, to improve.
Andrea Gordon, CQC’s regional director for the East Midlands, said: “While ULHT has already taken some action in relation to issues we highlighted; we’re concerned the trust had not recognised these itself or acted upon them with more urgency.
“The CQC has launched this investigation to determine whether the correct procedures are in place at the trust to pick up problems and make changes quickly so people receive safe and appropriate care. If they are not, we will require the trust to make improvements.”
A ULHT spokesman said: “We fully accept the CQC’s findings and are deeply upset by them. We have worked very hard to address all the issues raised by the CQC in March and they have recognised we have made good progress. We will fully cooperate with the investigation.
“It is clear that our services have not been of the standard we expect to see and we apologise unreservedly for that.”
Boston and Skegness MP Mark Simmonds told the BBC’s Politics Show that he would not want his family to be treated at some wards at the Pilgrim.
He said: “Poor quality care in any hospital is totally unacceptable and should not be allowed to continue.”
However he stressed: “The majority of front line care available at Pilgrim is of a high standard and the hard work and dedication of its staff should not be diminished or devalued in any way by recent events.
“I will be meeting with the chief executive of the hospital trust imminently, to discuss future action to improve the quality of care available at Pilgrim Hospital.”