South Holland District Council explains £150 energy rebate delay
Council bosses say that £150 energy rebate payments will be made once software testing is complete.
South Holland District Council is distributing the cash on behalf of the Government to help with the spiralling cost of energy bills - but several residents have contacted us to say the money is yet to arrive in their bank accounts.
The council had said that the payments were due to start at the end of April - and that all direct debit customers were due to receive the money by mid-May.
A spokesman said: "We are just making sure that we are testing the piece of software as much as we can to avoid duplications and we will get the payments out as soon as we can."
People who who pay their Council Tax via direct debit will receive the one-off £150 directly into their bank account.
Other residents will be contacted to collect their bank details and arrangement for the payments, with all money due to be dished out by September.