A Holbeach teenager has been praised for her calm and caring actions in helping a 90-year-old woman who had fallen behind the front door and unable to alert anyone for more than six hours.
Jessica Woods (13) and her dad, Mark, had been delivering magazines in Wheatsheaf Close when they noticed something odd happening at one of the letterboxes.
People often moan about young people but Jessica has shown great presence of mind and given calm reassurance to a woman suffering a medical emergencyCommunity Policing Inspector Jim Tyner
Mum Lizzy Coward said: “Mark noticed the magazine kept sliding in and out of the letterbox so he went up to the door and heard a faint voice crying ‘help me, help me’.
“He asked for Jessica’s phone to call the emergency services and told her to run home to get help – we live five minutes away in Netherfield. I went next door to get Errol Dunham who is a fireman and First Responder and we all went back to see what we could do.
“Jessica sat on the doorstep reassuring the lady through the letterbox. She saw the lady reach up and held her hand for about 20 minutes until the police and paramedics arrived.
“She said ‘her fingers are icy mum’ but I said just keep telling her help is on its way.”
While Mark and Errol were looking around the property to find another way in they discovered a neighbour had a key and were able to open the door by the time the police and paramedics arrived.
Lizzy said: “We waited quite a long time to see the lady was OK and when she came out on the stretcher and they put her in the ambulance, the police and paramedics told her that these were the people who had helped her.
“She said thank you so much – she was really grateful.
“We were told if the lady had been there much longer the story might have been quite different.
“Jessica really doesn’t realise what she did – she could have saved the lady’s life.
She isn’t well herself, but she put all that aside and kept calm and didn’t flap.
“We are so proud of her.”
Community Policing Inspector Jim Tyner said: “People often moan about young people but Jessica has shown great presence of mind and given calm reassurance to a woman suffering a medical emergency.”
A spokesperson for EMAS said: “Jessica clearly used her initiative when she thought there may be a problem and we would like to congratulate her for keeping calm and getting the lady the help she needed. If she hadn’t acted in this way, the outcome may well have been very different.”