A woman from France who paid £600 for chairs ordered from a former Pinchbeck firm has revealed her anger after learning of its liquidation.
Helen Schneider, who lives in the French capital Paris, ordered and paid for two outdoor armchairs from Lloyd Loom of Spalding Limited in May, only to find out four months later that the firm had been under police investigation.
It ended without any action being taken but the firm went into liquidation on February 17.
Mrs Schneider said: “In July 2009, I ordered a Belvoir outdoor settee from Lloyd Loom of Spalding Ltd which was to delivered to my address in Paris within two weeks of ordering.
“To complete my set of garden furniture, and well-pleased with its service in the past, I placed another order with Lloyd Loom of Spalding Ltd for two outdoors armchairs in May 2016.
“They were to be delivered in the first half of June and, at the request of Lloyd Loom of Spalding Ltd, I arranged for the transfer of £600 to cover the cost of purchase and shipping to France.
I was absolutely appalled to learn that Lloyd Loom of Spalding Ltd went into liquidation on February 17 this year, nearly three months before I, in all innocence, contacted them this year to order furnitureHelen Schneider, Paris, France
“The payment was made more or less by return but for four months now, I have been trying to get some response from Lloyd Loom of Spalding Ltd as to the order of my chairs.
“So I was absolutely appalled to learn that Lloyd Loom of Spalding Ltd went into liquidation on February 17 this year, nearly three months before I, in all innocence, contacted them this year to order furniture.”
Mrs Schneider’s complaint came six weeks after the Free Press reported on West Pinchbeck couple Derek and Jean Jackson who paid £1,000 to Lloyd Loom of Spalding Ltd for four dining chairs in November 2015 which they are yet to receive.
“I’d trusted Lloyd Loom of Spalding Ltd implicitly, given my past experience with them, and there was no reason to have any doubts about them,” Mrs Schneider said.
“It is probably going to be very difficult for me, living outside the UK, to be able to recover anything.
“There is legal protection insurance here in France and I shall see what, if anything, they can do for me.
“It never occurred to me for one minute that Lloyd Loom of Spalding Ltd was in difficulties and I am very saddened to learn of the demise of such a prestigious firm.”
Anthony Draxler, former managing director of Lloyd Loom of Spalding Ltd, said: “People order goods and sometimes they get them late, sometimes early.
“But that’s nothing to do with Lloyd Loom of Spalding Ltd which went into liquidation due to unfortunate circumstances.
“A commitment has been made for customers to receive their goods and they will in the near future.”