Beware bogus callers claiming malware on computer

Beware bogus callers claiming malware.
Beware bogus callers claiming malware.
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A Sutton St James resident is worried elderly people might be tricked by scammers claiming their computers have a virus.

Karon Hagon said she received two telephone calls on Tuesday from someone called Eric claiming he needed to access her computer before malware shut it down.

She said: “I was told they held the licence and there had been a warning from my IP address.

“I got cross the first time and put the phone down, but half an hour later it rang again so this time I went along with it.

“I was told I would be passed over to the senior supervisor who would be with me every step of the way.

“She got quite aggressive and screamed at me ‘we hold the licence and we need to sort this out’.

“But when I asked for a name and telephone number, so I could get it verified by the police, they quickly put the phone down.

“I just worry for people living on their own or the elderly who might be tricked by this.”

Anyone receiving bogus calls should report it to the police by calling 101.