We’re trying to see a doctor, not booking our holidays!

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I too am affected by having to use the 0844 telephone number at the Munro Medical Centre in Spalding as our phone package also charges extra for using this number.

I can book online but only to see my own doctor at the Munroe Centre and or repeat prescriptions. I can’t book an appointment for its Pinchbeck surgery or to see a triage nurse or get test results etc. Sometimes you are held in a queue for quite a while when forced to ring at obviously busy times.

I noticed in the local directory that this is the only surgery in the area with an 0844 number, why is this?

People are ringing because they need help not to book a holiday. Apart from this I can’t fault the surgery or its helpful staff team.

Jan Bennett

Moneybridge Lane

West Pinchbeck