Following on from your excellent article about my problems with TalkTalk, I have today (October 19) taken a call from an executive at TalkTalk who credited my account with £30 in respect of my superfast broadband set-up due to be installed later this month.
I am very happy they have honoured their letter in respect of a free set-up. I would like to thank your newspaper and Lincolnshire Trading Standards for all your hard work to get TalkTalk to honour their offer.
Victory for the little guy.
St Thomas’ Road