LIBRARY SERVICE: Bad service

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How did Lincolnshire Libraries get it so wrong with their upgrade of the online library system?

The website went offline from February 10 and was supposed to be back up by February 21, yet today it is still unavailable and the main library web page states that the update is still under way.

Note that no books can be reserved online, no online renewals etc.

Admittedly, Holbeach Library has been good enough to stamp books with a much longer return by date than usual, but still, I miss the online reservations!

Michael D Mitchell

Holbeach St Marks