Today my wife and I visited TSB Bank in Long Sutton to sort out some issues with our accounts.
We were seen very promptly by a lady called Emily Barber who spent over an hour going through our issues and resolving them.
With all the negative press that banks have received in recent years, it was a very refreshing experience to have such a personal service.
I would like to thank Emily for her time and say well done to TSB in Long Sutton for providing such an excellent service to their customers.
Clive and Janet Benton