Tenants slam landlord over roof leak hell

Tim Dent inspects the damage caused by a leaking roof at his flat in Spalding.
Tim Dent inspects the damage caused by a leaking roof at his flat in Spalding.
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Angry tenants at three flats in Spalding have rounded on their landlord after waiting more than two months for their leaking roof to be fixed.

Heavy overnight rain last Tuesday and Wednesday caused major damage to walls, ceilings, carpets and a fire alarm system for three flats in Market Place run by social landlord Accent Nene Housing Association.

Temporary plasterboard put up by contractors for Accent Nene Housing Association at a flat in Spalding damaged by rain because of a leaking roof.

Temporary plasterboard put up by contractors for Accent Nene Housing Association at a flat in Spalding damaged by rain because of a leaking roof.

The tenants have accused their landlord of treating them “shabbily” after originally reporting that the roof had “caved in” on August 8 and one tenant is threatening legal action if repairs are not done quickly.

Tim Dent, who moved into his flat three years ago, said: “I came home from work last Wednesday afternoon and I could smell the damp – all because Accent Nene couldn’t be bothered to repair the exterior roof.

“I’ve had builders inside my flat to look at the problem, but they still haven’t repaired it and the problem will get worse if we have any more rain.

“I’ve not had a cold for over a year but now I’ve got a cold, cough and sore throat and I put it down to Accent Nene because we’ve been reporting the problem to them since August 8 and they still haven’t fixed it.

“It’s now affecting all three flats and I’ve said to the other tenants that if Accent Nene don’t sort out the roof in the next week then I’m going to see a solicitor.”

Another tenant, Keith Snelling, said contractors working for Accent Nene went for a “quick fix” by putting up temporary plasterboard on September 5 ahead of full repair work on October 29.

He added: “The contractors originally thought they had found out where the leak was coming from, but the water came in from elsewhere when we had the rain last week and now it’s affected all three flats.

“There’s enough water here to put a fire out but we’re still waiting for the contractors to come back and do the repairs.

“Accent Nene is responsible for making sure the flat is habitable, so why is taking so long to sort the roof repairs out?”

Mr Snelling, who lived at his Market Place flat since 2004, claimed Accent Nene was failing to honour its own charter which promises to carry out repairs within a set time.

He said: “There’s a communication problem between Accent Nene, the contractors and us because we’re not getting any information about what’s going on.

“We’re being treated shabbily and the leaking room problem isn’t getting sorted out.”