South Holland CAB adapting to changing world

CAB trustee Dave Briggs: more trustees are needed to join the board. Photo: SG040614-116TW
CAB trustee Dave Briggs: more trustees are needed to join the board. Photo: SG040614-116TW
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South Holland Citizens’ Advice Bureau is already adapting and changing the way it provides its service.

The bureau uses a telephone translation service and operates a Migrant Workers Helpline. It also delivers general advice face to face two days a week for migrant workers.

However, there is another fundamental challenge that will affect the way services are delivered.

Trustee Dave Briggs says one of the considerations for the board of trustees is how the South Holland CAB will meet the demand it is facing at the same time as its funding is being cut.

“We need to think about new ways in which to work in terms of new services we might need to deliver and ways of funding those services,” he said.

Chief officer Lisa Barwell agrees: “It’s a very challenging time. Funding is changing and we are entering into a commercial market so others may bid for contracts.”