Options are growing for expanding Diamond business near Spalding

Diamond Home Support's area manager for south Lincolnshire Tim Stoodley with customer service manager Rachel Charity-Hicks.
Diamond Home Support's area manager for south Lincolnshire Tim Stoodley with customer service manager Rachel Charity-Hicks.
0
Have your say

An expanding home help business based just outside Spalding is celebrating the recruitment of 12 new staff as it approaches its first anniversary.

Diamond Home Support of Tongue End has also signed up more than 20 new customers since January to its range of cleaning, ironing, shopping and befriending services for mainly elderly people living semi-independently in their own homes.

The business can also expand its services to pet care, including dog walking and “pet sitting”, after being fully affiliated with the Petsitters Alliance.

Tim Stoodley, the company’s area manager for South Lincolnshire, said: “We’ve exceeded well above what we anticipated coming up to our first anniversary in March and it really highlights the fact that there’s a need for the non-personal carer alternative.

“We’ve now got the whole of south Lincolnshire as our area to concentrate on and we’ve now moved into commercial premises on Tongue End, taking on a customer assistant to retain the right level of customer service.”

Diamond Home Support recently moved to Tongue End from West Pinchbeck just as cuts in social services by both central and regional government begin to take effect.

Lincolnshire County Council alone will have £30 million less to spend from April, resulting in a cut to its public health and children’s services budget of almost £2 million.

Tim said: “Since September 2014, we’ve taken on 12 extra staff across the whole of south Lincolnshire as we’ve grown and we’re constantly looking to expand further in terms of staff numbers.

“We have an active recruitment campaign going on at the moment and we’d like to move into the Boston area.

“But before that, we want to consolidate and make sure that we don’t lose the high level of customer service that we’ve already got.

“Since the Government and council cuts took place, non-personal care services aren’t offered that much and we now have an agreement with the British Red Cross and the Wellbeing Team, made up of four different social service organisations, to provide non-personal care for vulnerable adults.”