Whenever I get the opportunity I always like to hear first-hand what customers think about Anglian Water.
Many of the people I speak to are surprised by how much there is to water, much more than just turning on the tap or flushing the loo.
Water is at the heart of everything we do.
We recently launched our biggest-ever consultation – called Discover, Discuss, Decide – to give you, your family, friends and neighbours the chance to have your say about how we manage this most precious natural resource.
We’re asking you to play a leading role in our five-year review with the water industry regulator, Ofwat.
The answers you give will help decide what we can do now, and what we plan for the future.
Central to the discussion are questions like: what should it cost when you run a bath, fill a kettle and flush the toilet? How big should a household’s water bill be each year?
How much should be spent each year on protecting and enhancing our precious waterways?
How much should be invested in stopping leaks and fixing water mains?
Our vision is to transform the way we all value water and use it.
That’s because this is the driest region in the UK and the fastest growing too.
We are also vulnerable to the impacts of climate change, so a lot depends on how carefully we use water resources and how well we secure future supplies.
Hundreds of customers have already had their say, and I would urge as many of you as possible to have your say too. You can do so by visiting www.discoverdiscussdecide.co.uk.
The consultation runs until 10th March and the more people who take part the more influence what you say will have on our plans.