New-look website for council services in Bourne and the Deepings

Coun Kelham Cooke, South Kesteven District Council's portfolio holder for governance and communication.  Photo by Oliver Wilson.  Photo: SM170511-006ow.jpg ENGEMN00120110517124635
Coun Kelham Cooke, South Kesteven District Council's portfolio holder for governance and communication. Photo by Oliver Wilson. Photo: SM170511-006ow.jpg ENGEMN00120110517124635
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People in Bourne and the Deepings can take advantage of a new-look website for information on council services in the area.

The new website at www.southkesteven.gov.uk has been described as one that “meets customer needs whilst being welcoming and user friendly”. by South Kesteven District Council.

We received some very positive comments and suggestions for improvement and have made changes along the way to reflect the feedback.

Coun Kelham Cooke, portfolio holder for governance and communication, South Kesteven District Council

Portfolio holder for governance and communication Coun Kelham Cooke, said: “Our residents’ busy lives don’t always fit in around a 9am to 5pm weekday so this new site makes it easier to access, order and utilise our services at a time and place that suits them.

“The site meets the latest design standards, taking evidence from market-leading sites in both the public and private sector, to deliver something that meets customer needs, whilst being welcoming and user-friendly.

“We consulted with our Citizens’ Panel before work began on the site and also used members of the panel to test the it throughout the process.

“Some very positive comments were received, as well as suggestions for improvement, with changes made along the way to reflect the feedback.

“We will continue to listen and respond to what residents think, where possible, adjusting the site further.

“But, of course, we are still here to provide services and answer enquiries for those unable to access our services online.”