East Midlands Ambulance Service (EMAS) is delivering “significant improvements” but is still missing its targets for response times, according to contrasting reports this week.
The region’s ambulance service recorded a four per cent drop in the number of times it reached patients with life-threatening conditions within eight minutes, based on figures from the Health and Social Care Information Centre.
Between April 2013 and March 2014, EMAS recorded a 71.3 per cent return for the number of Red 1 calls (cardiac arrest or trauma) it reached within eight minutes and 71.4 per cent for Red 2 calls (stroke or breathing difficulties).
This compared with 70 per cent for Red 1 and 75.5 per cent for Red 2 calls between June 2012 and March 2013.
Sue Noyes, chief executive of EMAS, said: “We are naturally disappointed that we were unable to achieve our performance targets for 2013/14.
“Towards the end of 2013, we introduced our Better Patient Care plan which heralded a series of key changes, all of which were focused on improving EMAS’ overall performance.”
However, there was better news for EMAS from an NHS watchdog overseeing the work done nationally within the health service industry.
A spokesman for the NHS Trust Development Authority said: “EMAS has delivered significant improvements over the last year and we will continue to support them as they progress their organisation-wide improvement programme.
“We will continue to meet regularly with the leadership team to review and monitor the trust’s progress.”