REgarding hospital complaints.
We are so used to reading peoples problems and complaints about hospitals and nursing homes but our experience with Pilgrim Hospital, Boston, Johnson Hospital, Spalding and Gosberton House Nursing Home has been wonderful.
We, as a family, would like to express our sincere thanks and appreciation to all three. Since October 2013 our mother/grandmother Lucy Brown was cared for by all of these places and we were so pleased about the care she received.
It is very important to us to give credit to Pilgrim Hospital as it does not seem to always have a good reputation.
However, everyone we came into contact with including doctors, nurses and healthcare assistants were extremely professional and friendly.
Many thanks to all the staff at Gosberton House who made Lucy very comfortable and happy in her last few months. Also, thank you for taking the time to listen and answer questions during her last few days. She really enjoyed being there and it made us happy to know she was in such safe hands.
Huge thanks, once again.
Vernon and Linda Brown and family