A tearful goodbye from staff who were loved is just one endorsement that has earned a Spalding care home a top rating across the East Midlands.
Ashwood Nursing Home on Spalding Common has been named in the top 20 care homes in the region.
The home, which has 47 residents, came fifth out of 1, 588 homes, receiving an award from online directory carehome.co.uk, which helps in the search for the right care home. There are over 25,000 recommendations on the website.
Relative Sharon Harris gave a rating of 9.7 and said: “My mother sadly passed away at the beginning of February after living here since May 2013. The kindness, care and love my mum received knew no bounds.
“All residents are treated as a big family. No-one is ignored. All staff know each individual person. The care my mum received at the end of her life was wonderful.
“All staff on duty came to say goodbye to her with love and tears. She loved them and they loved her. I am so content that my mum spent her last few months there, I could not have wished for a better place.”
Director of carehome.co.uk Davina Ludlow said: “We felt the best people to rate a care home were the people who really know its ins and outs, its residents and their families.
“It’s a brilliant achievement to be recognised for your hard work but particularly from the people who you work hard for.
“The care home will be recognised on our website as a top rated home and will receive a certificate.”
Daniella Phillips, manager of Ashwood, said: “My team and I are humble and very appreciative of the recent achievement.
“This is in recognition of the care, compassion and dedication from all of us towards our residents and their families.
“It is a daunting prospect for anyone coming into a care home and we pride ourselves in being a homely environment and not an institution.
“We have a patient and dedicated staff who will go the extra mile to make residents comfortable.”