Hospital is told ‘must do better’ after inspection

A new report has criticised management at Pilgrim Hospital, Boston, over low staffing levels and poor staff training.
A new report has criticised management at Pilgrim Hospital, Boston, over low staffing levels and poor staff training.

A damning report on standards at Pilgrim Hospital, Boston, has found low staffing levels, poor training and inconsistent patient care.

The report from the Care Quality Commission (CQC), which monitors standards in hospitals and doctors’ surgeries in England, also found poor communication between clinical staff and senior management, increasing levels of stress and inadequate patient records.

It is the latest blow for the hospital which has been put in special measures by Health Secretary Jeremy Hunt to turn it around, partnering Pilgrim Hospital with Sheffield Teaching Hospital to improve patient care and safety.

Pilgrim Hospital has also produced an action plan to raise standards, including a £4 million recruitment drive for up to 250 new nurses, improved patient complaints process and better out-of-hours medical cover.

Jane Lewington, chief executive of United Lincolnshire Hospitals NHS Trust, said: “We take our responsibilities to provide excellent patient care extremely seriously and we are focused on meeting constantly rising expectations around our quality of care.

“Sheffield is a high performing and large trust and they wil have practices and systems we can learn from, so we welcome this partnership.”