Ambulance ‘no shows’ add to safety fears

Worried Mum: Catherine Andrews with children Aaron, Lily-May and Thomas. SG270313-222LH
Worried Mum: Catherine Andrews with children Aaron, Lily-May and Thomas. SG270313-222LH

Mums are backing a bid to bring LIVES first responders to Sutton Bridge after a 999 ambulance failed to show up for an injured toddler.

The mum of a three-year-old girl hurt in an accident asked not to be named, but her friend Catherine Andrews claims they were told they would have to wait more than two hours for an ambulance.

Mum of three Catherine (34) said the tot climbed onto a piece of furniture and fell off, “smashing her head really hard” into a glass TV stand.

She had a bump the size of an egg and was losing consciousness as she kept going to sleep and had to be woken.

Catherine claims they were called back by the ambulance service more than an hour after the 999 call to see if they still needed an ambulance.

“They were trying to convince my friend to take her herself because it was going to be quicker,” she said. “They said to me there was up to a two-and-a-half hour wait for an ambulance.”

Hilda Garwell (91) was also taken to hospital by car when an ambulance summoned by a GP failed to show up at the surgery within three hours.

Following her fall in Bridge Road on Thursday, Miss Garwell remains in hospital, unable to walk, and her sister, Ada, described the ambulance service response as “poor”.

An ambulance service spokesman said the 999 call for the toddler was categorised “not life-threatening” and it aimed to get an ambulance there within 30 minutes. Forty-four minutes later, during a welfare call, “the mother of the patient confirmed that she would take her daughter to the A&E department herself”.

The service apologised for distress caused to Miss Garwell and the people caring for her, saying it was “particularly busy” with emergency calls and her case was categorised “not life-threatening”.

nLIVES is seeking volunteers at a meeting in The Curlew Centre at 6.30pm tonight.