SOUTH Holland District Council will repair a council home following complaints from a grandmother about work in her kitchen and bathroom.
Jane Blandford, of Acacia Avenue, complained kitchen worktops were too low for her fridge and freezer to fit under, part of the kitchen ceiling collapsed and the ends of “nails” poked through the bathroom wall into the bedroom.
Mrs Blandford claimed worktops were so low that workmen removed plastic feet from the fridge and freezer so they would fit underneath.
Although criticising Mrs Blandford’s claims as “inaccurate”, the council says it will:
nRepair the ceiling “as has always been the case”
nLeave worktops at the correct height
nPut feet back on any appliances the tenant requests
nRemove a section of worktop so the freezer can be accommodated in the kitchen
The council and Mrs Blandford still do not agree on some points.
Coun Christine Lawton, portfolio holder for housing, said it was screws – not nails – accidentally screwed through the bathroom/bedroom wall and the fault was remedied the same day.
She continued: “When the work was finished a member of the household completed a satisfaction survey saying they were 100 per cent satisfied with the work.
“Although a contractor helped Mrs Blandford remove the legs from her fridge, which now fits under the worktop, at no point did any contractor make alterations to the freezer which Mrs Blandford has previously stated would no longer be kept in the kitchen.
“As a gesture of goodwill, and going far beyond what we would normally do, the council has agreed to remove a section of the new worktop so the freezer can be accommodated in the kitchen.”
The council says it was a standard fitted kitchen, installed at the right height according to the manufacturer’s instructions – and the old units had already gone when work started.
Mrs Blandford said her freezer was always going to be in the kitchen but she mentioned a tumble dryer might go in the outhouse.
All she wanted was the worktops at the right height and legs put back on the fridge and freezer.