Respite service in Spalding given good grade by CQC

Cedar House in Spalding has received a good inspection report from the Care Quality Commission.
Cedar House in Spalding has received a good inspection report from the Care Quality Commission.
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A purpose-built respite centre in Spalding for people with both physical and learning disabilities is celebrating some good news from government health and social care inspectors.

Cedar House in Pinchbeck Road has been rated good by the Care Quality Commission (CQC) in a report published this month.

People received all of the healthcare assistance they needed and were treated with kindness, compassion and respect.

CQC Inspection Report on Cedar House, Spalding

The centre, part of Lincolnshire Respite Service, provides short-term care, day services and outreach support for people with learning disabilities and complex physical disabilities.

In its report, published after an unannounced inspection three months ago, the CQC praised staff for knowing “how to recognises and report any concerns so that people were kept safe from harm”.

“Staff had been supported to assist people in the right way, including help for them to eat and drink enough to stay well,” the report said.

“People had received all of the healthcare assistance they needed, (they) were treated with kindness, compassion and respect, Staff recognised people’s right to privacy, respected confidential information and promoted people’s dignity.”

However, CQC inspectors found that Cedar House had “no overall written plan in place” for staff refresher training, reviews of their performance and supervision.

There was also a concern as to whether staff training was “up to date in line with the provider’s policies” so that a record could be kept of when retraining was due.

An extract from the centre’s prospectus said: “Service users are encouraged to take an active role in the day-to-day lives and supported in making informed choices which lead to experiences that are meaningful, fulfilling and valuable.”