Flashing amber means ‘dire’ straits for Moulton Seas End inventor

BAD SIGNAL: Spalding Guardian columnist John Ward shows his frustration at the poor quality of his broadband service.
BAD SIGNAL: Spalding Guardian columnist John Ward shows his frustration at the poor quality of his broadband service.
  • BT makes broadband vow to Moulton Seas End

Eccentric inventor, after-dinner speaker and Spalding Guardian columnist John Ward has an answer for most things.

But even John is finding out that a poor broadband service at his home in Moulton Seas End is no laughing matter.

After losing more than 50 hours of internet use at the weekend, John said: “The signal of late has been dire and it seems that whether we get wet weather or hot weather, there is no signal.

“In recent weeks, we’ve either ‘lost’ a signal or we don’t get a decent signal at all, with weekends being the worst for this.

“But when you ring up BT, you’re given the runaround and my best time for being on the phone to them was 86 minutes. There seems to be an infrastructure problem as we’ve always had trouble with the signal from outside the property, rather than inside where we haven’t moved anything. It as if BT aren’t looking after customers.”

The poor service John is currently experiencing is in spite of a £50.4 million scheme to bring superfast broadband to Lincolnshire.

There seems to be an infrastructure problem as we’ve always had trouble with the signal from outside the property, rather than inside where we haven’t moved anything

John Ward of Moulton Seas End

BT, Lincolnshire County Council and district councils are all part of the onLincolnshire partnership, but a BT spokesman said: “We are looking into the issues being experienced by Mr Ward and one of our specialist advisors will be in touch with him as a matter of urgency.

“In the meantime, we are sorry for any inconvenience being experienced by Mr Ward.

“On a more positive note, fibre broadband with speeds of up to 80Mbps is due to become available in Moulton Seas End next year thanks to onlincolnshire.”

Superhighway far from town