Well-known retail expert Clare Rayner was the key note speaker when the Spalding and District Chamber of Trade met for its President’s Lunch.
The event was held at Pantry and the Parlour, in Red Lion Street, last Monday.
Mrs Rayner is a much in-demand speaker, business mentor, and retail consultant.
She is frequent contributor to Good Morning Britain and BBC Breakfast.
On Monday, she highlighted three key issues to members: first, that retailers should get online but not necessarily try to compete on price, letting their customer service do the talking, second, that trading hours should reflect when customers want to shop, and third, that a Business Improvement District is probably the only way for a town centre to compete with shopping centres.
The event also featured a talk from Maj John Mayo from Headquarters 7 Infantry Brigade, The Desert Rats, a former Regular Army Officer and now a Reservist.
He is the Brigade Employer Engagement Officer, working closing with Col John Wilson of SaBRE (Supporting Britain’s Reservists and Employers).
The aim of his talk was to raise awareness among employers of the benefits of having service personnel and veterans as employees.