Customers loyal to a family-run hardware store in Holbeach can expect more of the same high standards of service when it officially relaunches this week.
Tonwood Home Hardware on the corner of Victoria Street and Chapel Street is hosting a three-day celebration of its fresh new identity from Thursday to Saturday when shoppers can win a gas barbecue worth nearly £450 in a prize draw.
The store changed hands in May after more than 60 years when it was known as Hawkins Home Hardware and run by father and son, Len and Andrew Hawkins.
But after more than 45 years as owner, Andrew handed over the business to another father and son team, Steve and Matt Tonks of Ely, Cambridgeshire.
Steve said: “We want to keep the heritage of being a family run, independent shop so we can quickly respond and adapt to our customers’ requirements and help keep them shopping local.
“The shop has been renamed Tonwood Home Hardware, combining part of the Tonks name with Wood, the maiden name of my wife Liz who has also joined the business.
“Both Matt and myself have experience in the hardware and garden centre industries and we aim to complement our skills with the strong, local profile of the business.”
Two crucial elements to Steve and Matt maintaining continuity at the store are their decisions to keep on most of the existing staff and an ongoing relationship with retailer Home Hardware.
Steve said: “We were keen to remain members of Home Hardware to ensure customers continue to receive all the benefits of the combined buying power of over 440 independent stores, giving them access to over 18,000 products spanning many brands and ranges.
“Therefore, we will be able to increase our offering of domestic appliances, home, garden and DIY products, yet still retain the great range Hawkins was known for locally.
“We also want to bring the business forward with a new customer car park and make better use of the retail space so we can provide customers with a greater choice and price range of goods.”
During the three-day relaunch event, customers can look forward to some special deals on a first-come-first-served basis and entry into the prize draw just by making a purchase. Andrew said: “I’m over the moon to have found a nice family to take over the business.”