‘Better service’ promised at town car park

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A FIRM which will take over the management of a town centre car park has vowed to be a “friendly face” to give a good first and last impression of the town to visitors.

Spalding’s Holland Market car park will be transferred to Boston-based Taylored Security Services Ltd from September 1, as part of owner Corbo’s commitment to providing free parking for shoppers.

Managing director Derek Taylor said: “We are looking forward to taking on Holland Market and we would like to think that people will notice a positive change in customer service.

“A car park is often the first and last impression visitors get of a town, so we want to provide friendly faces who will do whatever they can to assist people using it.

“It’s about attendants speaking to people, not walking around blindly taking registrations.

“They need to speak to people, give them directions, or help with their shopping if that’s what they need.”

The car park is currently manned by two attendants, who will keep their jobs after the transfer.

Their work will continue to include enforcing time limits on the site, which is split into areas with two and three-hour time limits.

Mr Taylor said: “We are still in the early stages of this but first and foremost we are committed to Corbo’s free parking policy.

“We believe that drives the town economy and the market place, but it is important to enforce the restrictions to give more people the opportunity to enjoy what the town has to offer.

“But once we have our feet under the table we are hoping to sit down with Holland Market manager Michael Moran and talk about having a three-hour limit across the whole site.”

Mr Moran added: “We believe Taylored Security Services will provide a much better customer service as part of our commitment to keeping the car park free and accessible to everyone.”