‘A conversation in the bank saved my mother’s life’

Lifesaver Trevor Wain.
Lifesaver Trevor Wain.

A woman has paid tribute to a part-time bank worker who saved her mother’s life.

The customer, known only as Mrs P, wrote to the Lincolnshire Free Press to express her extreme gratitude to Trevor Wain after “small talk” with him at Spalding’s Halifax led to her mother being diagnosed as in the early stages of septic shock.

Mrs P’s mother had been recovering at home after a hip replacement following a fall at home.

She said: “She was not really herself but we put it down to the traumatic experience she had been involved in and thought she just needed time to recover.

“Then when I went to the Halifax the young man asked how I was and I told him about what had been happening at home.

“He seemed really interested and asked me a few more questions about mum. I told him that she seemed lethargic and sometimes away with the fairies due to the painkillers.

“He asked me to check on her when I got home and wrote a list of things to look for, such as how fast her heart was beating and how many breaths she was taking a minute.

“He said if they were not in a certain range to ring 999.”

Mrs P did as Trevor advised and as she did not want to overreact called 111, who sent an ambulance which rushed her mum straight to hospital.

She added: “I was told by that my mother had been in the early stages of septic shock and the quick actions that I had taken had prevented my mother from deteriorating and most importantly allowed their treatment to be effective.”

Mrs P’s mother is now out of hospital and is “back to her old self and doing well”.

She said: “I often visit the Spalding branch of Halifax and have always felt valued but the actions of this young man saved my mother’s life.”

Luckily for Mrs P, Trevor is a trained LIVES (Lincolnshire Integrated Voluntary Emergency Service) First Responder, as well as working as an emergency care assistant for a private ambulance service, and is off to university in September to train as a paramedic.

Trevor (29) said: “I am really pleased that the customer’s mother is on the mend.

“Being an emergency care assistant is really my day job, so really I was just doing my job only I was in my bank uniform rather than my greens.

“When Mrs P started describing what was happening I had my suspicions so I asked her to go through the checklist for the six signs of sepsis.

“I wasn’t in a position to diagnose her, I just advised Mrs P to check her heart rate and breathing and seek medical advice if she was concerned.”

Stephen Hyde, of LIVES, said: “This just goes to show that First Responders really do save lives, even when they are not on duty. Well done Trevor.”